
How can we help?
Nourished Protein
Do your products contain gelatine?
Our bars do not contain gelatine.
Which products contain nuts?
Certain toppings/flavours will contain nuts including:- hazelnuts, salted peanuts, coconut chips, almonds.
Are your products Kosher?
Our bars are kosher friendly.
Where are Nourished Protein made?
Our bars are made at our HQ in Birmingham, UK.
Do the bars contain allergens?
Allergens depend upon the flavour/coating that you choose. Please reach out to customerlove@get-nourished.com for further info.
Are the bars meal replacements?
The bars are not meal replacements, and should be consumed as part of a healthy diet.
What type of protein do use in the bars?
Soy protein is used within the protein bars.
What are the core ingredients in the bars?
The core ingredients of all the protein bars include:- Maltitol, Soy Protein, Coconut Oil, Soy Protein Crisps (Isolated soy protein, Tapioca starch), Maltodextrin, Vanilla Flavouring, Glycerine, Soy Lecithin, Pectin, Buffersalt, Citric Acid.
What are the additional ingredients within my bar?
There will be then be additional ingredients depending on the choices you make with your protein bars. These include:- Erythritol, wild strawberry flavour, caramel flavour, chocolate flavour, lemon &lime flavour, lemon flavour, blackcurrant flavour, orange flavour, pumpkin spice blend (Cinnamon, Ginger, Nutmeg, Clove) , banana flavour, butterscotch flavour, mint flavour, menthol flavour, pineapple flavour, apple flavour, raspberry flavour, cherry flavour, cocoa powder, natuarl colours, salted peanuts, Butterscotch Flavoured Isomalt (Isomalt, natural flavour and colour, salt), hazelnuts, Freeze Dried Passionfruit (Maltodextrin, passion fruit concentrate, natural flavour, acidifier citric acid E330), strawberry peices, Chocolate Biscuit Pieces (WHEAT flour, sugar, palm oil, rapeseed oil, fat reduced cocoa powder 4,3%, WHEAT starch, glucose-fructose syrup, raising agents (ammonium carbonates, potassium carbonates, sodium carbonates), salt, emulsifier (SOYA lecithins), acidity regulator (sodium hydroxide), flavouring), Speculoos Biscuit Pieces (Wheat flour, sugar, vegetable oils (palm oil from sustainable and certified plantations, rapeseed oil), candy sugar syrup, raising agent (sodium hydrogen carbonate), soya flour, salt, cinnamon), chocolate chips, coffee beans, Salted Mixed Nuts (Almonds, Cashews, Hazelnuts, Peanuts, Salt), cashew nuts, Vegan White Chocolate Flavoured Coating (Cocoa Butter, Gluten Free Oat Flour (29%), Xylitol), Vegan Milk Chocolate Flavoured Coating (Cocoa Butter, Oat Flour (32.4%), Xylitol, Cocoa Mass, Natural Flavouring, Emulsifier: Sunflower Lecithin), salt almonds, malic acid, blueberry flavour, White Chocolate Flavoured Pieces (Cocoa Butter (48%), Rice Powder (Rice Syrup, Rice Starch, Rice Flour) (38%), Sugar, Natural Flavouring), Milk Chocolate Flavoured Pieces (Cocoa Butter, Oat Flour (32.4%), Xylitol, Cocoa Mass, Emulsifier: Sunflower Lecithin). Please reach out to customerlove@get-nourished for further details.
Can I consume the bars with my medication?
We would always advise that you consult with your GP in regards to medication interactions.
Are the bars safe when pregnant or breastfeeding?
We would always advise that you consult with your medical practitioner before consuming the bars.
I have had a reaction to the protein bars?
It is very unusual for a reaction to occur to any of our Nourishments, unless an underlying allergy is already present. We would always recommend that should you have any concerns about your health or medication, that you should always consult with a medical practitioner before taking any supplements. Please reach out to customerlove@get-nourished.com for further support.
Are the protein bars vegan?
Nourished protein bars are vegan.
How can I cancel my Nourished Protein subscription?
Subscriptions can be cancelled anytime up to 24 hours before your next order is processed. Login into your online account, head to subscriptions. On each subscription you will have the option to cancel. Submit the form and our customer love team will confirm the change has been made to your account.
How can I change my flavours in my personalised Protein bar?
Please contact customerlove@get-nourished.com to make any changes.
How do I pause my subscription?
Please reach out to customerlove@get-nourished.com.
Can I return my protein bars?
Due to the personalisation of our products, we are unable to offer returns on our items. However if you feel your item is faulty please speak with our team who will be happy to help.
What is the refund policy?
Our protein bars are personalised products therefore we are unable to accept returns or offer refunds unless faulty. If the item you have received is faulty, please contact our team with your registered email address, order number and photos of the product.
Can you buy Nourished clothes or any other Merchandise?
Yes we have a whole merchandise section on our website, head over to this page here and kit yourself out.
My protein bars arrived damaged, what do I do?
Please contact customerlove@get-nourished.com who will be able to assist you further.
How long does delivery take in the US?
We advise to allow 14 working days for your protein bars to be freshly personalised and delivered to you.
What Courier do you use?
We currently use FEDEX to ship or US orders.
How will you let me know my order is on its way to me?
You will receive a confirmation email once your order is on it's way to you
What are the wrappers and packaging made from?
Our wrappers are made from pulp wood, all our packaging is home compostible and environmentally friendly.
Customs
Customs can sometimes keep packages for up to 30 days. Although this is beyond our control, we want all our customers to receive their packages as soon as possible. Please contact customerlove@get-nourished.com.
How to access my online account?
When you have placed an order please register for your online account to get access to your online dashboard. Go to our account page here. ** Account registration is a separate process after placing your order**.
I need to reset my password
Click on the forgotten password link on the login page. **We don't automatically register you for an online account once an order is placed, this is a separate registration process **.
How do I change my address or payment details?
To amend your personal details, you can log into your online account and access the subscription and billing section to make changes.
Can I use a Promotional Code on the Nourished Protein bars?
All of our promotional discount codes are only applicable to your first purchase of 1 monthly subscription box unless otherwise specified. They are not applicable to one off, bundle or gifting products.
Still can't find an answer? Send us a message
Online is what we do best! Reach out to us by using our live chat option or email us at customerlove@get-nourished.com
Our team will respond within 24 hours during normal business opening times
Monday to Friday: 8:30am - 5:30pm*
Saturday & Sunday: 9am - 5pm*
Our customer service team will respond to all enquiries within 24 hours during normal business hours.
*GMT