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Subscription, Returns/Refunds & Delivery

Subscription

We use Recharge to offer subscriptions of Nourished.

You can choose to pay monthly ($59.99) with a delivery every 28 days or an upfront 3 monthly cost of $149.99 (3 monthly boxes delivered at on your first order) 

You can pause or cancel your subscription anytime up to 48 hours before the recurring order is processed

For monthly subscriptions, payment will be deducted every 28 days from your chosen payment method.

Rolling 3 month subscriptions, payment will be deducted every 84 days from you chosen payment method.

Subscriptions will auto renew to ensure you keep getting your stacks, with no interruptions, unless you make any amendments or cancellations to your subscription.

 

Refunds/Returns

All of our stacks are made on demand and are personalised products. We are unable to accept returns or offer refunds unless the items are faulty.  If a faulty item is received, please reach out to our team with you registered details, order number and photos of your item. 

If you do have any questions about your subscription or your Nourished box please contact our customer love team by emailing customerlove@get-nourished.com

 

Delivery & Tracking

All of our monthly Nourished subscription boxes are shipped via UPS.  

If you have any further queries please contact our Customer Love team by emailing customerlove@get-nourished.com 

Our shipping handler will notify you via your registered contact details of an estimated delivery date and time. Our shipping handler will attempt delivery to your registered shipping address twice.  If the shipping handler is unable to make a delivery the items may be returned to us and additional shipping charges incurred. 

All of orders are made specially for you, with great care and attention in our UK HQ.  We ask all our customers to allow 14 days to receive their Nourished box from point of placing their order (pending customs clearance).