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Delivery & Packaging
Holiday Season Deliveries 🎄
Due to the festive holidays we may incur a slight delay in delivery timescales. We will try our very best to still provide an uninturrupted service. If you do have any questions or would like assistance in tracking your shipment, please reach out to our team at customerlove@get-nourished.com who will be happy to help.
Please see our Christmas opening times for more details.
How long does delivery take to the US & Canada?
Please allow 10 - 14 days to receive your order, we make all of your stacks on demand in our UK HQ. We currently ship all international deliveries via UPS
My order is incorrect or my box is damaged?
Please reach out to our team at customerlove@get-nourished.com who will be happy to organise a replacement for you.
I haven't received my order?
Please reach out to our team at customerlove@get-nourished.com who will be happy to help locate your order.
What is the packaging made from?
We really do believe in helping our planet. During our search it was really important for us to have plastic free solution for our packaging. We finally found it here in the midlands, so it also has a very small carbon footprint ! Our individual packaging is made from Wood Pulp and all of our packaging is fully recyclable & home compostable. They can be added into your recycling bins, composted into your gardens or even added to landfill, our packaging biodegrades naturally within 40 weeks.
Still can't find an answer? Send us a message
Online is what we do best! Reach out to us by using our live chat option or email us at customerlove@get-nourished.com
Our team will respond within 24 hours during normal business opening times
Monday to Friday: 8:30am - 5:30pm*
Saturday & Sunday: 9am - 5pm*
Our customer service team will respond to all enquiries within 24 hours during normal business hours.
*GMT