How can we help?
Can I cancel or amend my order
Due to the personalisation of our stacks we print on demand. If you need to make any amendments for new customer orders please contact us at firstname.lastname@example.org within 30 minutes of your order being placed!
For existing subscriptions please advise of changes or cancellations to your orders 24 hours before your next order is due to be processed. Any amendments made after this time will be applicable to your next order.
Can I change the name printed on my stacks?
The name printed on the packaging is the name used within the quiz. If you would like to amend the name on the wrappers please email email@example.com.
I've entered the wrong delivery address.
Please reach out to our team within 24 hours of placing the order to make any changes to your delivery address. If an ordered is despatched to an incorrect address we unfortunately cannot make any amendments during transit.
Still can't find an answer? Send us a message
Online is what we do best! Reach out to us by using our live chat option or email us at firstname.lastname@example.org
Our team will respond within 24 hours during normal business opening times
Monday to Friday: 8:30am - 5:30pm*
Saturday & Sunday: Closed
Our customer service team will respond to all enquiries within 24 hours during normal business hours.