As a certified food production business, the team at Nourished are taking the rising threat of COVID-19 extremely seriously.
As our top priority is the health of our customers and employees, it is important to us that we continue to make high impact nutrition to help protect the nation’s immunity. In order to do this, we have implemented the following measures;
1. All team members are required to complete health screening questionnaire and have a temperature reading taken before entering Nourished HQ 2. Any team member with coronavirus symptoms will be required to self-isolate at home (we currently don’t have any cases). 3. Masks, hand sanitizer and gloves are already used in our facility as normal practice but we have reiterated hand washing protocols and introduced additional anti viral cleaning products into the work flow for each member of the food production team. 4. Food production areas are being routinely deep cleaned with anti viral cleaners and high temperature washing mechanics. 5. Private controlled transport has been arranged for all staff to prevent any risk of confirmation from the use of public transport 6. Food deliveries have been arranged to Nourished HQ to ensure the teams on site have clean and safe food supply while at work 7. All external meetings and non-essential business travel has been postponed
8. All visitor appointments to site have been postponed 9. Isolated independent childcare services have been arranged and will be provided as needed for team members 10. All team are taking their Nourished to help protect their immunity!
Our normal delivery advice is to allow 7 working days to receive your Nourished box but due to the limitations set in place because of COVID-19 and demand we may start to experience delays within the UK and International deliveries. We will keep you updated if we experience any significant delays and will try to deliver your Nourished stacks as soon as we can. If you have any questions please feel free to reach out to our customer love team customerlove@get-nourished.com
Our Nourished adult range is designed for 18+. We do advise for anyone who has a medical condition or takes prescription medication to check in with a medical practitioner before taking any vitamins and supplements.
When you have placed an order please register for your online account to get access to your online dashboard - Go to our account page here** Account registration is a separate process after placing your order**
As a small start up business we are always looking to improve our customer experience with Nourished. We are currently adapting our online account which means some options may not be available at the moment. We are working super hard to bring a more interactive customer portal to all of Nourished customers.
Click on the forgotten password link on the login page or find it here **We don't automatically register you for an online account once an order is placed, this is a separate registration process **
On our website, you can choose to take our lifestyle quiz, create your own Nourished stack or choose from our pre-blend life stacks. Add your creations to your basket and when you have completed your order, simply 'go to checkout'.
Due to the personalisation of our stacks we print on demand. If you need to make any amendments for new customer orders please contact us at customerlove@get-nourished.com within 30 minutes of your order being placed! For existing subscriptions please advise of changes or cancellations to your orders 2 days before your next order is due to be processed
Once you have placed an order you will be emailed a receipt to your registered email address, there will also be an option to print a VAT receipt after you have completed the purchase.
Your order confirmation will include details of your order, billing and shipping address.
Due to the personalisation of the products we are unable to offer exchanges, returns or refunds on all products. All items are made to order and are sent via an automated production facility.
Our subscription products renew every 28 days from your chosen payment methods. All subscription products will auto renew until cancellation is made via our team at customerlove@get-nourished.com. All cancellations are to be made 48 hours before your subscription is due to renew. Any cancellations or amendments after this time will apply to your next Nourished order.
Subscriptions can be cancelled anytime up to 48 hours before your next order is processed. Please reach out to our team at customerlove@get-nourished.com who will be happy to make the cancellations or amendments to your account.
All of our stacks are printed on demand. They can differ in apperance due to the crops used or the callibration of the printer. If you have any questions about your stacks please reach out to our team customerlove@get-nourished.com
We do not recommend for you to consume more than one stack at any one time. We understand they can be very tasty, but over consumption may result in a laxative effect.
We do advise to allow 12 weeks of taking any vitamin and supplements to start to feel a difference. Everybody is different it very much depends on the individual.
We would always recommended that if you have an health conditions, concerns or take any prescription medication to always consult with a doctor before taking any vitamins or supplements.
We would always recommend that before taking any vitamins or supplements whilst pregnant or breastfeeding to consult with your medical practitioner before consumption. Vitamin A is not recommended to be consumed whilst pregnant or breastfeeding.
Our Nourished stacks are coated with erythritol which gives the stack a sweet taste. It also contains maltitol within the pectin gel formulation, but is most definitely sugar free
Our pectin based encapsulation formula is 100% vegan, allergen free, Halal and Kosher friendly. All of our active ingredients are also sourced from high quality whole food and vegan sources.
It is very unusual to be affected by side effects whilst taking Nourished, however if you do experience any unusual effects please stop taking your stacks and consult with your medical practitioner.
We really do believe in helping our planet. During our search it was really important for us to have plastic free solution for our packaging. We finally found it here in the midlands, so it also has a very small carbon footprint ! Our individual packaging is made from Wood Pulp and all of our packaging is fully recyclable & home compostable. They can be added into your recycling bins, composted into your gardens or even added to landfill, our packaging biodegrades naturally within 40 weeks.
We ask that you take our Lifestyle assessment! Based on your answers we can then make a recommendation most suitable for your lifestyle and health goals. We have over a million possibilities and combinations so two stacks are rarely the same! To read more about personalisation click here
Due to our production system, please be aware that the name printed on the packaging is the name used for shipping NOT the name used within the quiz. If you would like to amend the name on the wrappers please email customerlove@get-nourished.com
Due to our production system, please be aware that the name printed on the packaging is the name used for shipping NOT the name used within the quiz. If you would like to amend the name on the wrappers please email customerlove@get-nourished.com
Please enter you promotional code on our check out page, it will automatically deduct the discount off your Nourished box. All of our promotional discount codes are only applicable to your first purchase of 1 monthly subscription box unless otherwise specified. They are not applicable to one off, bundle or gifting products.
If you love Nourished just as much as we love making them, you can now refer a friend where you will both receive an exclusive gift. Click Here to create an account and sign up or if you already have an account, simply sign in. By doing this you will receive 1000 loyalty points (which is equal to £10 for the referral) and your friend receives 50% off their order
It can sometimes take up to 48 hours for us to process your activity and provide your points. If you have any questions please reach out to us at customerlove@get-nourished.com
Our customer data is super important to us at Nourished. We do not sell or pass your data to any third party outside of Remedy Health in the normal course of business, unless that third party requires the data to provide you with your order for delivery, or if it is required to do so by law. We store your data on our secure systems and customers can request a data update, a copy of their information, and that their account or data held by Remedy Health is deleted permanently, in line with the 2018 General Data Protection Regulation.